Shipping Policy

Is delivery free everywhere?

Shipping is free when you spend $50 or more on your order.

Do I need to be home to receive my delivery?

Most orders will require a signature. If you are not home, your order will be taken to your local post office for collection. Large item orders will be sent via courier, in which case we recommend using a business address for delivery but delivery to home is still OK.

Will I get a heads up when the delivery is on it’s way?

Yes! You’ll receive an email notification when your order has been dispatched from our factory.

When will I receive my delivery?

Order dispatch times will vary from product to product as some items are stocked while others will be made to order. For the most current dispatch estimate, please use our order tracking tool.

Once it leaves our factory, you’ll get an email with tracking details so you can keep an eye on the delivery progress. Please allow a few extra days for delivery during regular trading periods as well as peak shopping seasons like Christmas and EOFY.

How do I track my delivery?

You can track your order using our order tracking tool. Once dispatched, we’ll upload your delivery tracking link there (and via email) so you monitor its progress.